What should you do if a specimen arrives with improper labeling or cannot be labeled correctly?

• A. Do not use the specimen and notify the supervisor to correct labeling or recollect.
• B. Proceed with testing after correcting the label.
• C. Discard without notification.
• D. Keep as is and test later.

Answer: (A)

Labeling accuracy is essential to ensure the right patient receives the right test results. When a specimen arrives with improper labeling or cannot be labeled correctly, do not use the specimen. Notify the supervisor so labeling can be corrected or a recollection can be arranged with proper patient identification. This preserves test integrity, prevents misidentification, and maintains the lab’s chain of custody. Proceeding after correcting the label yourself isn’t appropriate because you can’t guarantee patient identity once labeling is in question. Discarding the specimen without notification wastes it and risks patient care and documentation. Keeping it and testing later delays care and leaves the labeling issue unresolved. Always document the issue and follow the protocol to obtain proper labeling before any testing.